Return & Exchange
Nadula is a hair company(Hong Kong Longqi Limited) that was founded in 2001.We are a fashionable and luxurious brand with a global vision. So far, Nadula has 12 categories of hair products and hundreds of options for you to choose from.We’ve successfully met the diverse needs of beauty for everybody.
Online purchases (gifts excluded) made through Nadula.com are valid for exchange and return within 30 days from the date you've received all your item(s).
Items must be unused, undamaged, come with all original tags and their original packaging. If not, the customer is responsible for all incurred fees and no refund will be issued. We will deduct customs duties from the full refund resulting from the return
Free returns and exchanges have been implemented in The United States. If you want the prepaid shipping label please contact us first. We'll be mailing you a prepaid shipping label once we confirm your return request. For other countries, we currently do not cover return shipping costs. Please send the items back to us with the registered mail shipping that has a valid tracking number. DO NOT send using fast shipping or a courier service such as DHL, FedEx, or UPS for none U.S. orders, there will lead to high customs tariffs and the charge will be up to the customer to pay. (We are working hard on offering a more friendly return policy for international customers)
- Nadula Will Remain Committed to Product Innovation…
