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    Q: I can't track my order using the tracking number provided. What can I do??

    A: If you can't track your order using the tracking number provided:

         1. Please contact the supplier to confirm whether they have provided you with the correct tracking number. Also check if they have changed the shipping information.

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         2. Please contact the shipping company to confirm if the order was dispatched. Sometimes shipping companies take 1-2 days to update new delivery information on their website.


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